Your mission
Overview:
The overall purpose of the Junior O&M Asset Manager role is to assist with contractual and statutory compliance for a portfolio of O&M contracts, in line with company safety, quality and management systems. The key objectives are to help maximise the production from client assets, whilst in parallel ensuring that the O&M department achieves a high level of financial and safety performance.
The ideal candidate will be from a financial, legal or administration background, ideally with some experience of maintenance procedures or operating assets. A high level of interpersonal skills, knowledge of basic contract law and a degree of financial literacy is required to be successful in this role. This is a permanent role which is primarily office based in Cluj
The Successful candidate will also be required to contact occasional site visits and engage with Greencells customers as part of a cross functional working party to improve service delivery. The role will also require close collaboration with the Financial, Legal and Quality Management Departments
Responsibilities:
- Ensures that photovoltaic power plants meet the established service and operational level performance agreements as stipulated in SLAs;
- Critically Reviews new SLA and liaise closely with legal to recommends favourable terms for the O&M team
- Review service activity reports and report findings to clients as required;
- Undertake the preparation of reports according to the SLA requirements;
- Performs and/or reviews availability and PR calculations
- Assist and undertakes all required monitoring activities, including participating in the weekend on-call rota.
- Monitor critical accounts to accomplish quick and effective problem resolution;
- Manage daily activities and assist in resolving outstanding issues around the sites;
- Work closely with the field services teams to ensure full compliance with contractual obligations, including health and safety requirements
- Liaising with internal GC dedicated teams, ensuring that product defects are promptly and efficiently escalated to the manufacturer;
- Assist in the preparation of budgets, prepares payment orders for services received and invoicing for contractual fees
- Aid with problem resolution for customers on escalated product issues and invoice disputes;
- Provide Sales assistance in demos and/or customer site visits;
- Compiling and preparing quotations of additional technical services;
- Regular reporting and updating of internal KPIs;
- Other duties commensurate with the role